By using our website, you agree to follow our guidelines and policies. All purchases, services, and interactions are subject to these terms.
The terms “you,” “your,” and “yours” refer to the customer. Optimus Consultants Private Limited, incorporated under the Companies Act, 1956, is referred to as “Optimus Consultants,” “we,” “us,” and “our.” These Terms and Conditions are governed by our Terms of Service, which take precedence over any conflicting provisions. By using Optimus Consultants’s services and website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website and services.
You must maintain the confidentiality of your account information and must not disclose it, in part or whole, to third parties. This includes details related to invoices, transactions, payments, application data, and other account-specific information.
While Optimus Consultants strives to ensure accuracy and reliability of the information provided on this website, we make no guarantees of correctness, completeness, or timeliness. We reserve the right to update or revise the information without prior notice.
You may download certain content for personal use, provided you do not remove copyright or trademark notices. Downloading materials from the internet carries risks, and you are solely responsible for protecting your devices and data. Optimus Consultants shall not be held responsible for damages resulting from downloads.
We reserve the right to modify these Terms and Conditions at any time without prior notice. Updates will be posted on our website with the revised date.
Any personal information submitted through the website is handled in accordance with our Privacy Policy.
Users must register by providing accurate and up-to-date details such as contact information and identification documents as required by the Department of Telecommunications, Government of India. Failure to provide correct details may result in suspension or termination of services.
Accounts are generally activated within 7 working days after payment confirmation. Activation timelines may vary due to holidays, non-working days, or customer-specific requirements.
In case of service delays, we will attempt to resolve issues promptly. If not resolved within 30 days of payment, you are entitled to a full refund of the balance.
If you choose not to renew your contract, ownership of virtual mobile numbers may be transferred upon request. Landline, toll-free, or PSTN numbers are non-transferable. A transfer fee of INR 5000 applies, and a refundable security deposit of up to INR 7500 may be charged.
By using our services, you consent to receive communications via email, calls, and SMS related to services, transactions, promotions, and updates.
You may deactivate your account at any time. Optimus Consultants reserves the right to suspend or terminate services without prior notice for violations, non-payment, or non-renewal.
Prepaid users may renew services within two months of expiration. Renewal within the first month allows retention of the same number and plan if available. Renewals between one and two months are subject to availability.
Users must provide accurate information during registration and maintain strong passwords. Optimus Consultants retains the right to use customer-specific data in compliance with Indian regulations and the Information Security Act – 2000.
Website content is for non-commercial use only. Users are not permitted to copy, reproduce, or distribute content without written permission from Optimus Consultants.
To ensure fair usage of SMS and voice credits, accounts with no activity for six months may be deactivated. Credits unused within validity periods may be forfeited. Users must meet minimum usage thresholds as outlined in the policy.
Services may only be used for business-related cloud communications and IT support solutions.
Payments must be made through approved electronic modes. Invoices are generated periodically, and discrepancies must be reported within 7 days.
Optimus Consultants operates under the Department of Telecommunications (DOT) and TRAI regulations. We may alter or withdraw services as required by law without prior notice.
Support is available from 8:00 am to 8:00 pm via email (hello@mediumorchid-pelican-428522.hostingersite.com) or phone (+91-9811-051-697). Response times may vary depending on issue severity.
This agreement is governed by the laws of India, with disputes subject to the jurisdiction of courts in New Delhi.
The website and its information are provided ‘as is’ without warranties of any kind. Optimus Consultants does not guarantee uninterrupted or error-free service.
Optimus Consultants shall not be liable for direct, indirect, incidental, or consequential damages arising from the use of the website or services.
You agree to indemnify and hold harmless Optimus Consultants from any claims, damages, or expenses resulting from your use of the website or services.
Links to third-party websites are provided for convenience. Optimus Consultants has no control over these sites and is not responsible for their content or practices.
All website content, including text, images, and graphics, is the property of Optimus Consultants. Unauthorized reproduction is prohibited.
Any feedback, suggestions, or submissions provided by users shall become the property of Optimus Consultants, with full rights to use and implement them.
The Optimus Consultants logo is a registered trademark of Optimus Consultants Limited. Other product or service names mentioned may belong to their respective owners.